Privacy Policy

Last updated: July 10, 2024

Profit First Analytics (“we”, “us” or “our”) respects your right to privacy. Your ability to make informed choices about how your information is collected, used, and shared is important to us. This Privacy Policy explains how we collect, use, disclose, and protect personal information you provide through our Profit First Analytics dashboard and related services (the “Service”).

1. What Information We Collect

When you connect your Shopify store (and any future e-commerce platforms), and third-party services like Facebook Ads and Google Ads, we access certain data, including:

• Store Properties – settings, metadata, currency.
• Products – product catalog, variants, inventory.
• Orders & Transactions – order history, payments.
• Customers – customer profiles (you may request removal at any time).
• Marketing Data – statistics from Facebook Marketing API, Google Ads API.

We also collect “Personal Information” you provide directly, such as:

• Name, email address, and phone number
• Profile info when you sign in via Google or Facebook
• Any other information you send us (e.g. support inquiries)

We also log technical details (IP address, browser, device) to help secure and improve the Service.

2. How We Use Your Information

We use your data to:

• Provide and personalize the Service
• Authenticate and support your account
• Send updates, offers, and support messages (you can opt out)
• Analyze trends and generate anonymized statistical insights
• Share anonymized insights with partners for business offers

We do not sell your personal data. Sharing is limited to service delivery or with your consent.

3. How We Protect Information

We use encryption and best practices to protect your data. Still, no system is perfect. You can request deletion of your personal data by contacting us.

4. For EU & UK Residents

If you're in the EEA/UK, you have GDPR rights (access, correction, deletion). We may transfer your data internationally under safeguards.

5. Links to Other Sites

We may link to other websites. We’re not responsible for their privacy policies.

6. Use by Children

This service is for users 18+. We do not knowingly collect data from children under 13.

7. Correcting or Updating Your Information

Update your account anytime. To make a change or delete your data, email: support@profitfirstanalytics.com.

8. Limited Use Disclosure

Data accessed from Google APIs will follow Google’s User Data Policy and Limited Use requirements.

9. Communications

By using the Service, you agree to receive updates. You can unsubscribe from promotional emails.

10. Changes to This Policy

We may update this policy. Changes will be posted here with an updated date.

11. Contact Us

Questions or complaints? Email: profitfirstoffice@gmail.com